Frequently Asked Questions
Find quick answers to the most common questions about GetCashback.ai, including the browser extension, mobile app, and Ask Max AI assistant.
General
What is GetCashback.ai?
GetCashback.ai is an AI-powered cashback platform that helps you discover, activate, and maximize cashback offers across thousands of merchants, credit cards, debit cards, and grocery loyalty programs. It is available as a browser extension, web platform, and mobile app for iOS and Android.
How does GetCashback.ai work?
- Discover: Find 5,000+ cashback offers from 10+ programs.
- Auto-activate: Link offers and clip digital coupons to your accounts.
- Track: See all your cashback earnings in one dashboard.
- Ask Max: Get personalized recommendations and help from the AI assistant.
Is GetCashback.ai free?
Yes! GetCashback.ai is completely free to use for a limited period of time.
Getting Started
How do I install the browser extension?
- Visit the Chrome Web Store or Microsoft Edge Add-ons store.
- Click “Add to Chrome” or “Get” for Edge.
- Pin the extension for easy access.
- Click the GetCashback.ai icon to register and verify your email.
How do I get the mobile app?
- Download from the App Store (iOS) or Google Play Store (Android).
- Register and verify your email to start using the app.
What is Ask Max?
Max is your AI-powered cashback assistant, available 24/7 on the website and mobile app. Max can help you find offers, link them to your accounts, and recommend the best options for your needs.
Using GetCashback.ai
How do I link offers to my cards or accounts?
- Browser Extension: When you visit a provider, the Widget guides you to collect and link offers automatically.
- Mobile App: Ask Max to find offers, then tap “Log in to link offers” and follow the in-app browser prompts to link them.
What types of offers can I link?
- Bank portals
- Store digital coupons
Can I stack multiple cashback offers?
Yes! You can often stack linked offers with other programs (e.g., Rakuten, Fetch) for higher cashback rates. The platform helps you maximize your earnings.
How do I track my cashback earnings?
Your Wallet dashboard in the extension shows all collected offers, their status, and your total earnings. You can search, sort, and filter offers, and export data to CSV or Google Sheets.
Privacy & Security
Is my data safe?
Yes. GetCashback.ai is privacy-first by design:
- No card linking or login sharing
- No browsing or purchase tracking
- Data is stored locally by default
- Optional export data to CSV or a private Google Sheet
What does Max know about me?
Max only knows the messages you send, its own responses, and available offers. Max does not know your identity, email, account info, or transaction history.
Troubleshooting
The extension/app isn’t working. What should I do?
- Refresh the page or restart the app
- Check browser/app permissions
- Update to the latest version
- Clear cache and try again
- Contact support if issues persist
Why don’t I see offers for every website or store?
Not all merchants participate in cashback programs. Availability depends on merchant participation, your location, and current promotions.
How do I reset Max or start a new conversation?
Tap the “↻” Refresh button in the chat to clear history and start fresh.
Mobile App
What can I do with the mobile app?
- Chat with Max to find and activate offers
- Auto-link offers to your accounts
- Browse offers on the go
What are the app requirements?
- iOS 12.0+ or Android 8.0+
- Active internet connection