GetCashback.ai

$ Help Extension

Ask Max

Ask Max – Your Cashback Copilot

Max

Meet Max, your personal AI-powered assistant here to help you maximize your cashback earnings and answer any questions about GetCashback.ai.

What is Ask Max?

Max is an AI assistant trained specifically on cashback offers in the GetCashback.ai platform. Available 24/7, Max can help you:

  • Find relevant offers for your shopping
  • Link offers to your accounts
  • Recommend the best options based on your goals

How to Access Max

On the Website

  1. Visit getcashback.ai
  2. Open the chat box at the bottom of the page
  3. Start asking Max your questions

On the Mobile App

  1. Install the GetCashback.ai app
  2. Tap the chat box at the bottom of the home screen
  3. Start your conversation with Max

What Max Can Do

Feature Website (v1) Mobile App (v2)
Search for offers by product, service, category, merchant, or provider
Narrow down offers to match your shopping needs  
Auto-link offers to your accounts  
Provide personalized recommendations  

Example Conversations

You: “Where can I save on coffee?”
Max: “Looks like you’re interested in coffee! Here are some cashback offers that might work for you…” followed by a carousel of coffee-related offers and their sources. Max

Shopping Guide

You: “My TV is broken.”
Max: “I am sorry to hear that! What kind of TV are you looking for? Or, are you interested in a specific brand or store?”
You: “OLED TV from LG, Sony or Samsung?”
Max: “I didn’t find any specific cashback offers for OLED TV from LG, Sony or Samsung. Would you like to see general offers from these brands, or perhaps search for TVs from different brands”
You: “Let us see general offers from those brands.”
Max: “You can get cashback offers from Sony Electronics and Samsung. There are also offers available for LG Electronics and LG Partner Store. Would you like to see offers for a specific product or a different provider?” followed by a carousel of those offers.

You: “Can you activate those offers?”
Max: “Please tap the "log in to link offers" button on each offer. I will guide you at the top of the screen after you tap "log in to link offers" on each offer.”

Recommendations

You: “Can you recommend the best travel offers for a $1000 weekend trip?”
Max: “I found several travel offers for you, including discounts on hotels with Booking.com, packages with Apple Vacations, and deals with Hotwire. There are also offers for Disneyland Resort and American Express cardholders for the Hard Rock Hotel New York. Since my results are narrowed down, would you like to see more offers or refine your search?” followed by a carousel of those offers.


Privacy and Security

What Max Knows

  • Messages you send to Max
  • Max’s messages to you
  • Active cashback offers from supported provider sources

What Max Does Not Know

  • Who you are
  • Your email
  • Your account information
  • Your usernames or passwords
  • Your transaction history
  • Which offers are linked to your account

Tips for Getting the Best Help

  • Be Specific
    Instead of “Show me grocery offers” try:
    “Show me Safeway food offers for $20 purchases.”

  • Provide Context
    Instead of “What’s the best offer?” try:
    “What’s the best offer for $500/month groceries and $300/month gas?”

  • Ask Follow-up Questions
    You can request clarifications, step-by-step guides, or reasoning behind recommendations.

If Max seems confused or off-track, tap the “↻” Refresh button in the top-right corner to reset the conversation. This clears the chat history and gives you a fresh start.


Limitations

Max cannot:

  • Make purchases or complete transactions
  • Access your bank, card, or loyalty accounts directly
  • Provide financial advice beyond cashback optimization
  • Guarantee specific cashback amounts or outcomes

Ready to start optimizing your cashback? Ask Max a question now and see how AI can boost your earnings!